Solin

Stainless steel  - 18K Gold Plated

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@diamojewels.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@diamojewels.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@diamojewels.com.

RING SIZE GUIDE

Doubts about your ring size? Don’t panic, we’re here to secure the right fit. Choose a finger for measuring, or your own ring, and let’s get started.

• Take a piece of string or a thin strip of paper and wrap it around the base of your finger.
• Mark where the string or paper overlaps with a pen or marker.
• Measure the length of the string or paper from the starting point to the marked point in millimeters.
• Use the following chart to determine your ring size based on the measurement you just took:

• EXTRA SMALL = US SIZE 5 = UK SIZE J = EUR 49 = 15.8mm
• SMALL = US SIZE 6 = UK SIZE L = EUR 51 = 16.6mm
• MEDIUM = US SIZE 7 = UK SIZE N = EUR 54 = 17.4mm
• LARGE = US SIZE 8 = UK SIZE P = EUR 57 = 18.2mm
• EXTRA LARGE = US SIZE 9 = UK SIZE R = EUR 59 = 19.1 mm
• XXL = US SIZE 10 = UK SIZE T = EUR 62 = 20mm

NECKLACES SIZE GUIDE

Doubts about your necklaces size? Don’t panic, we’re here to secure the right fit.

Necklaces Size (mm)Size Description 45 : Small 50 : Medium 55 : Medium+  60 : Large

How should I clean my jewelry?

• Simply wipe your gold, silver, or rose gold pieces with a soft, dry lint-free cloth to restore shine.
• Do not use harsh chemicals or jewelry cleaning solutions.

Will my jewelry tarnish over time?

• Our jewelry is crafted to be long-lasting and resistant to tarnishing, but exposure to moisture, chemicals, or rough handling may cause wear over time.
• Storing your pieces properly and following our care tips will help maintain their original shine.

Can I wear my jewelry every day?

• Yes! Our pieces are designed for everyday wear, but to ensure longevity, we recommend removing them when showering, swimming, or applying skincare products.

Is Diamojewels hypoallergenic?

• Our jewelry is made from high-quality materials like sterling silver and 14K/18K gold plating.
• While our products are nickel-safe, some individuals with extreme sensitivity may experience a reaction.